| Indicators | Floor | Stretch | Actual | |
| VH | Income Collected | 95% | 100% | 100.07% |
| VH | Properties with Invalid Gas Certificates during Reporting Period | 8 | 0 | 1 |
| VH | Satisfaction of New Tenants with Home | 80% | 90% | 86.32% |
| VH | Satisfaction with Repairs | 88% | 92% | 91.54% |
| VH | TSM: Emergency repairs completed within target timescale | 97% | 99% | 98.9% |
| VH | TSM: Percentage of homes that do not meet the decent homes standard | 1% | 0% | 0.38% |
| VH | Void Loss | 1.3% | 1% | 1.45% |